Directions for online booking either a launch or work rack are below.
You will need:
Your full boat number. All boat numbers are 1 letter and four numbers long i.e. A1111
Your personal gate code. A six digit number issued by Blue HQ
If you do not have either of these please contact the office.
Boat and gate codes MUST match. Only signatories of the lease agreement will be permitted access to this information. If you have a partner in your boat that has not signed a lease agreement they must do so – written confirmation from the current signatory must be included.
Click on “BOOK NOW” link at the top of this page.
Enter your Boat number and password (gate code).
You will then be directed to the launch page.
Select your preferred launch date.
Select your preferred launch time / work rack request or early start launch booking (boats launched and ready for use prior to opening hours).
Use the “Remarks” box provided for comments. For work racks be sure to note the time the work rack is required and estimated duration. Input comments as required before hitting select. Please note a minimum of one hour lifting notice is still required.
Only time slots with “Available” can be booked. Blue HQ staff allocate potential booking places based on demand and staffing. Peak operations will enable one boat to be launched every 5 minutes (3 boats per 15min interval). If no time slot is available it is either fully booked or no lifts can be done in that time slot (eg – site or machine maintenance for instance). An alternative slot will need to be chosen.
Click on “Submit” and a confirmation screen will appear : click “OK” if correct.
To check your booking has been confirmed, go to “Request List” page (at the top in black bar) if you can see your booking there saying “Pending” it is confirmed. When the staff physically put your boat in the water they will change over to “Done”.
To “Cancel” a booking please go to the “Request List” page. Tick (click) the “Mark” box to select the booking to be cancelled and then click the red “X” in the top right hand corner to cancel. A short note is required for cancellation. Cancellations (to be effective) must be made 1 hour prior to the launch booking. To see if the cancellation has worked go to the “Request List” page.
â€œRequest Listâ€ page can also be used to view your lifting history.
All software on site is linked – gate codes will not be recognised on overdue accounts.
We have 4 works racks that can be utilised each day. To make sure that work racks are being booked correctly please make sure you book it in as a “Work Rack” (located at the very bottom of the time slots) and indicate in the remarks box how long you require the rack eg 12-3pm.
If you need the rack for more than one day you need to book it in for consecutive days as each day it will default back to 4 work racks unless they have been booked. Please also advise who the contractor is that will be working on your boat in the remarks.
If you would like your boat put in the water for the evening or an early start please book the boat in “After Hours” (also located at the bottom of the time slots).
Blue HQ has designed and implemented a dedicated fit for purpose on-line booking system to improve both efficiency and safety. If you have any queries please contact the office on 9335 3475.
If your gate code is (or you think it is) compromised it is critical you arrange a new one – do not provide this valuable security information to any unauthorised persons. Help us to keep your boat safe.